This policy explains how Learn Spanish Lloret, a Flynt Education brand operated by Souren Holdings, handles personal data when you browse this website, request information, or submit a booking request.
1. Data controller
Souren Holdings, operating the Flynt Education and Learn Spanish Lloret brands, is responsible for the processing described here. Contact address: Avinguda de Vidreres 122-124, 17310 Lloret de Mar, Girona, Spain. Privacy enquiries and rights requests can be sent to info@flynteducation.com.
2. Data we collect
- Contact details and the contents of enquiries.
- Booking details, course choices, dates, address, language level, and emergency-contact information.
- Technical and advertising measurement data only when optional cookies are accepted.
- Operational records needed to protect the service from spam and repeated automated submissions.
3. Purposes and legal bases
- Answering enquiries and preparing a course proposal: steps requested before entering a contract.
- Managing bookings, enrolment, support, and payment preparation: performance of a contract or pre-contractual steps.
- Accounting, tax, fraud prevention, and legal claims: legal obligations and legitimate interests.
- Advertising measurement: consent, which can be refused or withdrawn at any time.
4. Service providers and international transfers
We use Firebase/Google for hosting and database services and Resend for transactional email. Technical, accounting, or legal providers may receive limited data where necessary. Where a provider processes data outside the European Economic Area, appropriate safeguards such as an adequacy decision or standard contractual clauses must apply.
5. Retention
Unsuccessful enquiries and unconfirmed booking requests are reviewed for deletion after 24 months. Records connected with a completed purchase are retained for the periods required by applicable accounting, tax, consumer, and legal-claims rules. Rate-limit records are short-lived. Optional analytics data follows the retention settings of the relevant provider and your consent choice.
6. Your rights
You may request access, correction, deletion, restriction, objection, or portability, and may withdraw consent without affecting earlier lawful processing. Email us using the address above and include enough information for us to verify your identity. You may also complain to the Spanish Data Protection Agency (AEPD).
7. Cookies and security
Optional advertising scripts are not loaded until you accept them. See our Cookie Policy and use “Cookie settings” in the footer to change your choice. We use access controls, validation, and operational safeguards, but no internet transmission can be guaranteed completely secure.
8. Changes
We may update this notice when the service or applicable requirements change. The current date is shown above.